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ANZAC DAY - WEDNESDAY 25 APRIL 2018
NEW DEFENCE DISCOUNT PROGRAM
DVA'S TRAVEL REIMBURSEMENT
FORM D800
PERSONNEL RECORDS SECTION
 
 
 
 
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DVA'S TRAVEL REIMBURSEMENT
FORM D800

IMPROVEMENTS TO DVA TRAVEL EXPENSES CLAIMS 

DVA has made some improvements to the process for clients claiming travel expenses. These changes include a new simplified version of the D800 Claim for Travelling Expenses form. Significant changes to the new D800 form include:

  • health providers are no longer required to sign the form for travel under 100 km return;

  • entitled persons are no longer required to submit travel receipts with their claim. However, receipts must be retained for expenses of $30 or more, per transport mode per trip, for a period of four months after claim finalisation. Any receipts for commercial or subsidised accommodation are still required and must be attached to the form.

  • entitled persons can self declare their need for a medically required attendant and/or a taxi (health provider approval is no longer required);

  • the hospital admission and discharge section of the form has been removed. These trips can now be claimed like any other trip;

  • additional space to record extra information that may assist with processing the claim; and

  • a simplified health provider section with reduced questions.
The D800 form cannot be used to claim travel under the Military Rehabilitation and Compensation Act 2004 (MRCA) or the Safety, Rehabilitation and Compensation Act 1988 (SRCA). There is no specific form for claiming travel expenses under MRCA or SRCA, so claims should be made in writing and include supporting documentation such as invoices for medical treatment and receipts for travel. It is recommended that entitled persons discuss their SRCA/MRCA travel requirements with DVA staff before travelling to treatment. Also, any travel expenses relating to Veterans' Review Board or Administrative Appeals Tribunal hearings must be lodged using the existing D803 Application for Travel in Connection with a Review form.
Entitled persons can continue to use the old version of the D800 until their stock runs out. The Department will continue to process claims using the previous form for the time being.

A new D800 will be posted to entitled persons with their reimbursement notice. It can also be downloaded from www.dva.gov.au/dvaforms (click link below) or obtained by contacting the Department's general enquiry number on 133 254 (metropolitan areas) or free call 1800 555 254 (regional areas).

DVA's MyAccount online service includes the ability to claim for travelling expenses online. Registration for MyAccount is effected from the DVA website, following the links to registration. After registration, entitled clients are able to claim for return trips of less than 100 km. Using the online service also enables up to 10 trips to be claimed at once.

DVA D800 Travelling Expenses Form